How your personal information is collected, how it's used, and how it's kept secure — all explained in plain English right here.
At ku7, we follow the highest standards of technology and policy to protect your privacy.
Ku7 (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use the ku7.im website and mobile app, how we use it, and how we keep it safe.
By using ku7, you agree to this Privacy Policy. If you disagree with any part of it, please contact our support team before continuing to use ku7.
Please note: This Privacy Policy governs ku7's Terms & Conditionsis an integral part of. Reading both documents together will give you the full picture.
We operate in accordance with international data protection standards (including GDPR) and make no compromises when it comes to the security of your information. From the moment you access our platform, our systems are actively working to keep your data safe.
Ku7 collects your information through various methods. The types of data collected and their sources are detailed below:
a) Information you provide directly:
| Data Type | When It's Collected | Why It's Needed |
|---|---|---|
| Name, date of birth | At the time of registration | Identity verification and age confirmation |
| Mobile number, email address | At the time of registration | Account Communications & Security |
| Address | During KYC Verification | Identity Verification & AML Compliance |
| NID / Passport number | During KYC Verification | Legal Identity Verification |
| Payment Information | Deposit/Withdrawal | Transaction Processing |
b) Automatically Collected Information:
We never store your full payment card number. Payment details are processed directly through a secure payment gateway.
Ku7 uses your data only for the following legitimate purposes:
We never share your information with third parties for marketing or advertising purposes. Your data is used solely for activities directly related to ku7's services.
Ku7 is very careful about sharing your personal information externally. Data may be shared only in the following limited circumstances:
ku7 never sells your information to marketing companies, data brokers, or any other third parties for commercial purposes.
Ku7 retains your information only for as long as necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period |
|---|---|
| Account information (name, email, etc.) | For the duration of active account + 5 years |
| Transaction Records | Minimum 5 Years (Legal Requirement) |
| KYC Documents | 5 years after account closure |
| Gaming Logs & Activity | 3 Years |
| Support Contact | 2 years |
| Cookie Data | Up to 1 year after session end |
When the retention period expires, data is securely deleted or irreversibly anonymized. If legal proceedings are ongoing, the retention period may be extended.
Ku7 uses cookies to keep the website and app running smoothly. Cookies are small text files stored on your device. We use the following types of cookies:
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause issues with login or payment.
ku7 does not use advertising cookies or cross-site tracking cookies. Your browsing data is never shared with advertising companies.
As a ku7 member, you have the following rights regarding your personal information:
To Exercise These Rights support@ku7.imEmail us or reach out via live chat. We will respond within 30 days. Please note that some information may not be deletable due to legal obligations.
Ku7 is strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.
Age is verified at registration and confirmed through identity documents during the KYC process. If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.
If you become aware of a minor using ku7, please report it to support@ku7.im immediately.
Ku7's platform may occasionally reference third-party services (such as payment gateways or game providers). These third parties have their own privacy policies, and ku7 is not responsible for their practices.
We have data sharing agreements with payment providers and game suppliers to keep your information secure. However, we recommend reading their privacy policies before visiting any third-party sites.
Ku7 may update this Privacy Policy as needed. For significant changes:
Continuing to use ku7 after any changes take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you may request to close your account.
For any privacy-related questions, complaints, or requests, please get in touch with us:
We aim to respond fully to all privacy-related complaints within 30 days. Complex cases may take a little longer, but we will notify you in advance if that is the case.
Visit the pages below to learn more
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