Ku7 Terms & Conditions — Everything Explained Clearly in English

1 General Terms

By using the ku7 platform (hereinafter referred to as "ku7", "we", or "the platform"), you confirm that you have read, understood, and agreed to these terms and conditions in full. If you disagree with any part of these terms, please refrain from using ku7.

These terms and conditions apply to ku7's website, mobile app, and all related services. ku7 operates under a license from an international gaming authority, and all activities are conducted within the applicable regulatory framework.

Ku7 serves members in Bangladesh and operates in accordance with applicable local laws and regulations. For any legal matters, the relevant international gaming laws shall apply.

2 Account Registration

To open an account with ku7, you must meet the following requirements:

• The applicant must be at least 18 years years of age.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may have a maximum of One account only.
• Only one account may be registered per mobile number or email address.
• Multiple accounts may be registered at the same address, though ku7 reserves the right to monitor for unusual activity.

After registration, ku7 may request identity verification (KYC) at any time. Failure to complete KYC may result in withdrawal restrictions or limited access to certain features. The KYC process typically requires the following documents:

• Clear photos of both sides of your National ID (NID) or passport
• Selfie photo holding your ID document
• Proof of address (if required)

3 Deposits & Withdrawals

Deposit:

• The minimum deposit amount is ৳200 (two hundred BDT).
• Deposits can be made via bKash, Nagad, Rocket, bank transfer, and USDT.
• Deposits are typically credited to your account instantly. If there is a delay due to technical issues, please contact support.
• Deposits from third-party payment accounts are not accepted. Only payment methods registered in your own name may be used.

Withdrawal:

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Withdrawals will not be approved until KYC verification is complete.
• Withdrawals can only be made via the same payment method used for the deposit.
• Bonus funds may only be withdrawn after the associated wagering requirements have been met.

4 Bonuses & Promotions

Ku7 offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the promotions page. The general bonus conditions are as follows:

• Wagering Requirements: After claiming a bonus, a specified wagering amount must be met before any withdrawal can be made. This requirement is stated separately for each bonus.
• Duration: Most bonuses are valid for 7 to 30 days. Any unused bonus will be forfeited once it expires.
• Eligibility: Some bonuses are available to new members only, while others are open to all. Please read the terms carefully.
• Game Restrictions: Bonus wagering may only apply to certain games.
• Maximum Bet: A maximum bet limit may apply while a bonus is active.

If bonus abuse is detected — such as claiming bonuses through multiple accounts or bonus arbitrage — the bonus and any associated winnings will be voided and the account may be closed.

5 Gaming Rules

The following rules apply when playing on ku7:

• Each game has its own rules, which can be found within the game itself.
• If a technical issue affects the outcome of any game, ku7 reserves the right to void that round.
• The dealer's decision is final in Live Casino games. Results will not be altered unless a technical error is confirmed.
• In Sports Betting, if a bet is not accepted before the match begins or the match is cancelled, the stake will be refunded.
• Ku7 reserves the right to temporarily or permanently suspend any game or market.

6 Prohibited Activities

The following activities are strictly prohibited on ku7:

• Multiple Accounts: Operating multiple accounts under the same identity.
• Bots & Automation: Use of automated software or bots in games.
• Collusion: Colluding secretly with other players.
• Chargeback: Filing a chargeback with your bank or payment provider after a deposit has been made.
• Account Sharing: Allowing third parties to use your account.
• System Hacking: Unauthorized access to or probing for vulnerabilities in the ku7 platform.
• False Information: Providing false information regarding identity, payment, or any other matter.

7 Account Closure & Suspension

Ku7 reserves the right to close or suspend an account under the following circumstances:

• If evidence of a terms violation is found.
• If KYC verification is not completed or false documents are submitted.
• When suspicious or unusual transactions are detected.
• Extended inactivity (more than 12 months).
• At the member's own request (self-exclusion or responsible gaming limits).

Members may also request account closure at any time through support. You will be given the opportunity to withdraw any available balance before the account is closed (except in cases of terms violations).

8 Limitation of Liability

Ku7 accepts no responsibility for the following:

• Disruption to games or bets due to internet connectivity issues.
• Losses resulting from issues with your device or software.
• Delays or errors caused by third-party payment providers.
• Game outcomes altered due to unexpected technical issues.

Ku7 is committed to delivering the highest quality service at all times. However, temporary service interruptions may occur due to technical issues or unforeseen circumstances. In such cases, ku7 will work to restore service as quickly as possible.

9 Privacy & Data Protection

Ku7 is committed to protecting the personal information of its members. For details on how your data is collected, used, and kept secure, please visit our Privacy Policy page.

• Ku7 does not sell members' personal information to third parties.
• Information may be shared with regulatory authorities when required by law.
• All data is secured with SSL encryption.

10 Changes to Terms

Ku7 reserves the right to modify, add to, or cancel these terms and conditions at any time. Members will be notified at least 7 days in advance of any significant changes. Continued use of ku7 after changes take effect will be considered acceptance of the updated terms.

The date of the latest update will always be shown at the top of this page. Archives of previous terms are available through support.

11 Responsible Gaming

Ku7 believes gaming is entertainment, not a guaranteed source of income. We encourage our members to play responsibly. The tools we offer include:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatic game suspension after reaching a set loss amount.
• Self-Exclusion: Temporarily restricting access to your account for a set period.
• Self-Exclusion: Permanently excluding yourself from ku7.

For more details, visit our Responsible Gaming Visit the page. If you notice any problematic gaming behavior, contact our support team immediately.

12 Contact

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• Email: support@ku7.im
• Live Chat: Available via the website or app (24/7)
• Response time: typically within 24 hours

We take all complaints seriously and work to resolve them as quickly as possible. Our team is always ready to make sure your experience with ku7 stays a positive one.